Toy Safety

We take toy safety seriously, and we only promise what we can show you. Here is exactly what we do for every product in the shop.

What we do

  • Age grades: we show the manufacturer's age grade on the product page whenever the manufacturer provides one. Please follow it.
  • Choking warnings: toys for ages 3 and up that contain small parts, small balls or marbles carry the warning required by US law, next to the product information.
  • Products we never sell: inclined infant sleepers, crib bumpers, infant loungers, nests and positioners, infant pillows, baby neck floats, water beads and loose high-powered magnet sets.
  • Recall checks: we check the US Consumer Product Safety Commission (CPSC) recall list regularly and remove any affected product straight away.
  • Honest listings: we remove medical, developmental and unverified safety claims from product descriptions.

The choking warning we use

WARNING: CHOKING HAZARD — Small parts. Not for children under 3 yrs.

Safety documents on request

Would you like the manufacturer's safety documentation for a specific toy, such as a test report or a Children's Product Certificate? Email hello@pineandpip.com with the product name. We will request it from our supplier and share what they provide.

Recall notices

There are currently no recalls affecting products sold by Pine & Pip. If a recall ever affects a product we sold, it will be listed here and we will contact every buyer directly. You can also check cpsc.gov/Recalls.

Play safely

  • Follow the age grade and supervise young children during play.
  • Check toys regularly and stop using any that are damaged or have loose parts.
  • Keep packaging, batteries and small accessories away from babies and toddlers.

Report a safety concern

Email hello@pineandpip.com with "Safety" in the subject. We review safety reports within 24 hours.

Still need a hand?

One inbox, real people, and a reply within one business day. If something about your order isn't right, tell us and we'll fix it.

Contact us